Frequently Asked Questions

The plugin is designed to be lightweight with minimal dependencies. Real-world performance depends on your theme and other plugins.

No. It works through standard WooCommerce hooks and JavaScript without overriding template files.

Yes. It supports responsive design, swipe gestures, and navigation buttons for a smooth mobile experience.

You can find the plugin settings inside your WordPress admin dashboard by navigating to: WooCommerce → Settings → LWN Multi-Step Checkout.

In the General tab of the plugin settings, you can enable or disable the multi-step checkout feature. Below that, you'll find options to enable or disable individual steps like Login, Shipping, Coupon, and Payment. Simply check the boxes next to the steps you want to activate or deactivate, then save your settings.

Yes. Go to WooCommerce → Settings → LWN Multi-Step Checkout → General, and toggle off any steps you don't need.

Make sure you are using the classic checkout page, not the block-based version. This plugin currently works only with the classic (shortcode-based) checkout.

Go to WooCommerce → Settings → General, and make sure “Enable coupons” is checked.

Shipping may be hidden because: the current order doesn't require shipping (e.g., virtual/downloadable items), or WooCommerce is set to use billing as the default shipping address. Check under WooCommerce → Settings → Shipping → Shipping Options.

Check your WooCommerce account settings: go to WooCommerce → Settings → Accounts & Privacy, and enable “Allow customers to log into an existing account during checkout” and “Allow customers to create an account on the ‘My account’ page”.

Generally yes. It includes built-in compatibility for popular themes like Astra, GeneratePress, Hestia, Neve, Storefront, Blocksy, Hello Elementor, Kadence, OceanWP, and Zakra. If you face issues with your theme, feel free to contact us for help.

Yes. The plugin is translation-ready, supports Loco Translate, and includes compatibility code for WPML. Polylang should work if configured properly, but is not officially tested.

Yes, it fully supports RTL layouts.

Yes, it fully supports the shortcode-based classic WooCommerce checkout.

Not yet. Support for block-based checkout is planned in a future update.

Yes. The plugin uses WooCommerce sessions to save progress — reloading the page won't reset their position.

Yes. Customers can use the Previous button or click completed steps to return and update information.

Yes, unless you enable the Force Sequential Checkout option — which prevents skipping and enforces step-by-step progress.

Yes. Enable the Validate Steps Before Proceeding option in the General tab to enforce step-by-step validation.

Yes. The plugin includes hooks and filters to allow developers to extend or modify step behavior and layout.

Yes. When users move between steps, a loading animation is displayed. You can choose from three styles: Spinning Circle (default), Grid Bounce, or Pulsing Bars — available under the Style tab.

You can customize the colors under the Appearance tab in the plugin settings. Under the Style tab, you can choose from multiple stepper styles such as default, icon bar, or breadcrumb.

Yes. Go to WooCommerce → Settings → LWN Multi-Step Checkout → Text & Labels. There, you can edit the step titles, button texts, and other labels to match your store's tone and language.